Monday to Friday: 9AM - 3PM
Pre-Service Checklist
Help Us, Help You
Avoid any unnecessary delays or additional service charges by preparing for your service appointment. Simply review and complete the pertinent pre-check items below prior to the arrival of our crew(s) and complete as necessary. In the event these steps aren't completed, we will do our best to accommodate; however, it may very well result in additional service charges, delays, rescheduling or cancellation.
Lawn Services
Includes mowing, aeration, power raking, fertilization, seeding, weed services, lawn clean-ups and brush clearing
- Clear area of toys, hoses, trash and debris
- Bring pets & children inside. Clear area of pet-waste, unless we provide pet-waste service for your property. Otherwise, 1-time pet waste pick-up charges may apply
- Mark any sprinkler heads or lines, hazards or other facilities / equipment susceptible to potential damage within the service area
- Ensure access is clear and gates are unlocked
- Refrain from running sprinklers for 12 hours prior to appointment. Resume normal watering schedule following service
- Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
Moving Services
Includes loading, unloading, rearranging and transporting
- Disassemble items as required, unless disassembly is included in your service request
- Clear moving areas, walkways and neighboring walls of potential hazards, obstacles, obstructions, children & pets
- Pad, Pack and Secure items to be moved. Mark breakables or items requiring special care as "Fragile"
- Review items to be moved with the crew upon arrival, specifically identifying items requiring special attention or care
- Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
- Remove all items from shelves and drawers
Landscaping Services
Includes mowing, aeration, power raking, fertilization, seeding, weed services, lawn clean-ups and brush clearing
- Clear area of toys, hoses, trash and debris
- Bring pets & children inside. Clear area of pet-waste, unless we provide pet-waste service for your property. Otherwise, 1-time pet waste pick-up charges may apply
- Mark any sprinkler heads or lines, hazards or other facilities / equipment susceptible to potential damage within the service area
- Ensure access is clear and gates are unlocked
- Refrain from running sprinklers for 12 hours prior to appointment. Resume normal watering schedule following service
- Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment
Pet Waste Services
Includes pick-up and on-site disposal
- Clear areas and walkways of potential hazards, obstacles, obstructions, children & pets
- Ensure access is clear and gates are unlocked
- Refrain from running sprinklers for 12 hours prior to appointment. Resume normal watering schedule following service.
- Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment.
Junk & Debris Haul Away
Includes pick-up, haul-away and assembly/disassembly
- Clear areas and walkways of potential hazards, obstacles, obstructions, children & pets
- Ensure access is clear and gates are unlocked
- Clearly mark items scheduled for pick-up / haul-away if you will not be present when the crew arrives
- Submit any service preferences, priorities or special requests within 24 hours of the scheduled appointment.
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